NEWEYESNow on your glasses

Your Support ID is in the NewEyes app — Profile → Support ID.

Leave your email and we’ll enable AI Glasses on your NewEyes account — you’ll get an email the moment it’s ready.

Now on your glasses.

Pair Meta AI glasses with NewEyes and talk to an AI that sees what you see — hands-free. This guide covers what to buy and every step to connect.

Part 01 · The glasses

Set up with Meta AI first.

Meta’s own out-of-the-box setup. Already working with Meta AI? Skip ahead.

Meta’s official 1-minute setup — pairing and the first update, start to finish. Remember which email your Meta account uses; the invitation at the top of this page is tied to it.

Part 02 · The invitation

AI Glasses, by invitation.

Access opens account by account — we handle it the same day.

  1. 1

    Apply at the top of this page — your Meta account email plus your NewEyes Support ID (prefilled if you came from the app).

  2. 2

    Accept Meta’s email invitation. Nothing connects until you do.

NewEyes early-access sheet: AI Glasses, by invitation

Part 03 · The connection

Connect in NewEyes.

Four screens, about a minute. The glasses live behind one button on the camera.

NewEyes camera with the glasses button in the top-right corner

3.1

Open the camera, tap the glasses button

Top-right corner, next to the flash.

Glasses setup screen with the Authorize on Meta AI button

3.2

Tap “Authorize on Meta AI”

One tap on the Glasses page hands you over to the Meta AI app.

“NewEyes” wants to access your glasses

Camera and microphone, while connected

Allow app connections

Allow unencrypted connections

Required during early access

Confirm

Not now

3.3

In Meta AI, switch NewEyes on

Meta AI asks to connect NewEyes to your glasses — turn the toggle on and confirm.

Glasses connected and ready, with the call button

3.4

Back in NewEyes — Start, wearing them

Out of the case, unfolded, on your face. You’re live — hang up with the red button.

After you connect.

Ask about what you see

Live conversation through the glasses’ camera and mic — hands-free.

Capture photos

Snap what you’re looking at, straight into the session.

Record short clips

Up to 15-second videos of the moment in front of you.

Everything is saved

Each call ends as a session you can revisit in the app.

If something’s off
“Pair your glasses in the Meta AI app first”
Finish Part 01 before connecting.
“Connection rejected by the glasses”
Out of the case, unfolded, worn — then retry. Power off other glasses nearby.
“Camera permission denied”
Allow camera access for NewEyes in Meta AI, then retry.
“Firmware / software update required”
Let the update finish in Meta AI, then reconnect.
“Battery too low” / “too hot”
Charge in the case, or give them a few minutes to cool.
Glasses never appear in NewEyes
Check the Meta invitation was accepted (Part 02) and Bluetooth is on.

Still stuck? We’ll do it together.

Book 15 minutes with Laura — she’ll walk you through pairing, the invitation, and the first call.

Book 15 minutes

Or reply to whoever sent you this page.

Meta, Ray-Ban, and Oakley are trademarks of their respective owners. Glasses connect via Meta’s Wearables Device Access Toolkit; access is limited while the toolkit is in preview.